Online selection limited, visit in-store for more options.

Online selection limited, visit us in-store for more options.

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RETURN PROCESS: Email us by clicking here now Please include the following:

  • • Order number
  • • Style number
  • • Reason for your return
  • • Your name
  • • Shipping address

 * If for any reason you are not satisfied with your purchase we will gladly accept your exchange for a full refund.* Return of unworn, unlaundered merchandise when it is presented in salable condition with the original vendor packaging and attached tags within 14 days of the date delivered.* After 14 days, sale merchandise is considered FINAL SALE. All merchandise reduced more than 50% is considered Final Sale.
* Most items are returnable, with the exception of the items marked Final Sale.
* Gourmet and perishable goods, altered, customized or personalized items are non-returnable.
* Used merchandise cannot be returned.
* Returns will only be accepted with a return authorization. Once your return is received and inspected, we will send an email to notify you that we have received your returned item within 48 hours. Return to Store:To return merchandise, using a documented shipping carrier, please mail to: Joe Brand, Inc.Attn: Returns2301 E. Del Mar Blvd.Laredo, TX 78041 

  • • The original receipt must be included.
  • • Document the tracking number for return shipments.
  • • Use the emailed return shipping label for your return.

Return In Store

Simply bring your item(s) and your return authorization to Joe Brand at 2301 E Del Mar Blvd Laredo, TX 78041, One of our Personal Shoppers will process your return or exchange in-store. Joe Brand reserves the right to refuse any item returned that does not comply with our return policy. 

Flexible Returns

We offer a flexible returns policy to make your online shopping experience even easier.